NEW YORK SHOP

Appointment policy

“Online Booking Only”

We understand that life happens and plans change unexpectedly. However, we kindly ask for your understanding that our stylists dedicate their time exclusively to your appointment. Your early notice helps protect their livelihood and allows us to serve other clients. Thank you for valuing our time as much as we value yours.

• Cancellations: 50% fee for requests within 24 hours. Charged to the card on file.
• Late Arrivals: 15+ mins late may be treated as a same-day cancellation.
• Adjustments: No refunds. Contact us within 14 days for complimentary adjustments.
• Late arrivals may result in incomplete services due to time constraints

Please arrive at our salon 5-10 minutes before your appointment time.
All services are non-refundable.
All sales are final on products.

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・For customers who wish to receive keratin treatment and smoothing treatment.

Keratin treatments and smoothing treatments are not eligible for the RE-DO(fix), as the duration of the effect, smoothness, and shine are determined by the customer’s hair texture and hair condition.

Keratin treatment and smoothing treatment are designed to improve shine and texture.
In some cases, the hair may not be straightened.

If your hair is colored, there is a possibility of discoloration.

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For regular customer please click the button below

If you have any questions or you would like a free consultation, please contact us by call or via the online form below.

T-Gardens NY Shop E-mail: tgardensny@gmail.com

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If you are a new client we are happy to recommend our stylist.
Also please send us your 1st and 2nd  available times.
If you have any questions or looking for a free consultation, please send us an email too.

Copy this and paste your E-mail

【E-mail: tgardensny@gmail.com】